09 Aug CANCELLATION POLICY!
With our foxtrail 5k and full race series entries opening tonight at 6pm we would like to highlight our Foxtrail cancellation policy for the upcoming series. With the foxtrail races becoming so popular and bigger numbers coming down to run we have decided this cancellation policy is the fairest way forward. It gives us time to invite others off the waiting list if someone cannot make it. We hope we have the support of the foxtrail community for this and everyone understands the reasoning behind a tighter cancellation policy.
Our Foxtrail cancellation policy is as follows;
We ask that you give us at least 2 weeks notice if you can no longer attend a race. If this notice period is met then we will be able to offer a deferral to the following year. We are unable to grant a deferral if you are outwith the cancellation policy.
We are unable to offer any refunds, under any circumstances.
HOWEVER, if you choose, when entering the series, to include the Entry Central insurance option you will be covered and eligible for a refund/ deferral via entry central’s cancellation policy. Without this insurance, you will fall under Foxtrail’s cancellation policy which is explained above in text.
If you have any questions regarding this please don’t hesitate to give us an email to firstname.lastname@example.org
We thank you for your co-operation and can’t wait to have you all back at Foxtrail SOON!